Accessibility

Last updated: July 29, 2026

Most of the people this website is built for have been rated by the VA as disabled. Making it easy to use is not an extra here. If any part of this site is hard for you to use, that is a defect, and MVAC wants to hear about it.

The standard this site is built to

This site is built to meet the Web Content Accessibility Guidelines, version 2.2, at Level AA, which is the level referenced by the Revised Section 508 standards used across the federal government.

No government agency certifies private websites as accessible, so nobody can hand you a certificate for one. What can be given is a plain account of what was tested and what was found, which is what this page is.

What has been done and measured

Every page was tested against the twenty test areas in the federal government's own Trusted Tester process, version 5.1.3, on July 29, 2026. Everything in this list was measured, not judged by eye.

Every page works from the keyboard alone. Every place the keyboard can land shows a visible outline, nothing traps you, and the order follows the page.
Text and background colors were measured against the 4.5 to 1 minimum. Three colors that fell short were corrected: the labels on the contact card, two lines in the footer, and the body text on shaded sections.
Buttons, links, and form controls are at least 44 pixels tall so they can be hit accurately with a shaking hand or a thumb.
Every photograph carries a written description, and decorative marks are hidden from screen readers so they are not read aloud as noise.
The intake form is grouped into four named sections, every field has a real label, and required fields are marked in text rather than by color. If something is missed, the form now says which field, in words, puts your cursor on it, and tells you how to fix it. It used to say only "please review the form and try again," which was no help at all to someone who could not see the page.
Headings run in a real order on every page, so a screen reader can move through the structure instead of reading everything.
Pages hold together at 400 percent zoom and at a 320 pixel width without cutting content off or scrolling sideways, and they survive increased line and letter spacing.
Nothing on this site moves forever. The soft light on the mark plays and then settles. If you have told your device to reduce motion, none of it runs at all, and no text is ever hidden behind an animation that has to finish first.
Links that open a new tab or a PDF say so.
There is more than one way to find any page: the menu at the top, and the site map.

Known limitations, stated plainly

No screen reader has been run against this site yet. What has been verified is the information a screen reader is given: the name, role, state, and description of every control, read out of the browser's own accessibility tree. That is most of what matters, and it is not the same as a person listening to it. A VoiceOver and NVDA pass is the next piece of work, and this page will say so when it is done.
No government agency certifies private websites. When this site is tested by a certified Trusted Tester, the results will be published here, including anything that fails.
The intake form uses an invisible security check to stop automated abuse. If it ever blocks you, the page offers a phone number and an email address instead, and that route is always open.
Some documents this site links to, including VA forms, are hosted by the U.S. Department of Veterans Affairs. Their accessibility is the VA's, not ours.

If something here does not work for you

Call 706-383-1717 or email support@mvachelp.com. Tell us what page you were on and what happened. You do not need to know the technical name for it.

Anything you would have done on this website can also be done by phone, including the entire intake. Nothing on this site is the only way to reach MVAC.

If you are in crisis, call the Veterans Crisis Line at 988 and press 1, or text 838255. It is free and confidential, 24 hours a day.